Training Leaders

Solutions · Training Leaders

Train every shift like you'd train your best one.

You built the program. You wrote the materials. You ran the trainings. And somehow the floor still does it differently. Shifty turns your training program into a system that actually shows up in service, and proves it.

Trusted by leading restaurant operators

PS

"Our training is 20% classroom and 80% on-the-job. With Shifty, a certified trainer logs in and knows exactly who they're training, what they're supposed to cover, and goes through it step by step. Having that be engaging is huge — it's something I haven't seen on any other LMS."

Pedro
Punchbowl Social

Do the math · training

Faster ramp + lower turnover = real money against your training budget.

Operators using Shifty see 29–40% faster ramp and 20–27 point drops in turnover, each one worth ~$5,684.

29–40%
faster training · case study average

What changes

The three things training leaders stop doing once they have Shifty.

Your program lives in a PDF nobody opens.
The Pain

Your program lives in a PDF nobody opens.

You built it carefully. You sent it out. And six months later, half the new hires couldn't tell you where it lives, and the other half never got the updated version.

With Shifty · Paths, not PDFs.

Structured training, delivered to every phone.

Your program becomes a sequenced path, by role, by day, with knowledge checks at every step. Updates push instantly. Old versions disappear. Everyone trains from the same source.

Main Street Bar & Grill
Locations
All Locations
Downtown
Eastside
Westside
DowntownBy Role

Training Progress

View completion rates by position

Avg Completion
82%
Active Trainees
14
Servers
8 Employees
65%
Bartenders
4 Employees
92%
Kitchen Staff
6 Employees
45%
Hosts
2 Employees
100%
Servers • Downtown

Team Progress

Riley Smith
Needs Attention
25%
Alex Rivera
In Progress
38%
Jamie Chen
In Progress
63%
Jordan Lee
Completed
100%
Completion ≠ retention.
The Pain

Completion ≠ retention.

They checked the box. They watched the video. And six weeks in, they still ring the LTO wrong, miss the allergen callout, and skip the upsell. Training happened. It didn't stick.

With Shifty · Measure what stuck.

Test scores by person, role, and location.

Pop Quizzes and Polls turn training from an event into a loop. You see who's strong, who's slipping, and where to retrain, before it shows up in a guest complaint.

Testing Results

All Locations • Fall Menu Rollout

Filter
Export Report
Search employees...
Employee
Score
Status
SJ
Sarah JenkinsToday
100%(10/10)
Passed
MT
Marcus TorresToday
80%(8/10)
Passed
EW
Emma WilsonYesterday
50%(5/10)
Failed
DC
David ChenYesterday
90%(9/10)
Passed
OD
Olivia DavisOct 12
100%(10/10)
Passed
9:41
Main Street Bar & Grill
Flash Cards
JD

Congrats!

6
2

You completed a flashcard test.

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You can't tell which locations are actually using it.
The Pain

You can't tell which locations are actually using it.

Three stores rave about your program. Five stay quiet. You don't know if it's working, if it's being skipped, or if your best content never made it to the floor.

With Shifty · Visibility by location.

Rank, compare, and lift every store.

Side-by-side leaderboards across engagement, training, and Pop Quiz scores. Spot the locations getting it right, the ones falling behind, and the exact module where the drop-off starts.

Main Street Bar
7 Locations
Dashboard
Metrics
Training
Testing
Leaderboard
Users

Leaderboard

OverallEngagementTrainingTesting
Location
Engmt
Training
Testing
Total
Downtown
89%
76%
23%
63%
Main St #1
29%
47%
98%
58%
Eastside
78%
23%
56%
52%
Westside
44%
23%
87%
51%
Northside
34%
16%
65%
38%
Southside
41%
28%
42%
37%
Uptown
22%
19%
51%
31%

A day in the life

A week in your training program, with Shifty.

Great training isn't a launch. It's a loop. Here's what that loop looks like when the program is delivered, measured, and reinforced in the same system.

Monday
Monday

You push an update to the LTO module across all 22 locations. By end of day, you see who opened it, who finished, and which two stores haven't moved.

Wednesday
Wednesday

Pre-shift Pop Quiz on allergen protocol. One store scores 62%. You don't fly out. You reassign the module and the GM gets pinged.

Friday
Friday

End-of-week roll-up. You walk into the leadership meeting with completion, retention, and quiz scores by location. No spreadsheets. No guessing. Every number ties to a store.

Product in practice

Your program, finally measurable.

Build once, deploy everywhere, measure continuously. Shifty turns the work you've already done into a system that proves itself, and gives you the data to make it better next quarter.

  • Sequenced paths by role, with knowledge checks built into each step
  • Pop Quizzes and Polls for ongoing reinforcement, not one-and-done training
  • Per-person, per-location, per-module test scores and completion data
  • Updates push instantly. The old version disappears, the new one is live
MS
Main Street Bar & Grill
All Locations
Dashboard
Metrics
Checklists
Training
Engagement
Leaderboard
Organization Overview
All
Month
Company Health
Training Completion
76%
+4.2% vs last month
Checklist Completion
91%
+1.8% vs last month
Employee Retention
88%
Top 20% in industry
Training by Role
Servers84%
Kitchen Staff62%
Management96%
Checklist Exceptions
Temp Checks
12
Line Restock
8
Closing Duties
4
Q3_Operations_Report.xlsx
1
Location
Training %
Checklists %
Retention
2
Main St #1
76%
91%
88%
3
Downtown
84%
98%
92%
4
Eastside
62%
72%
75%
5

Honest answers

What training leaders ask us first.

We already invested in an LMS.

Most LMS tools were built for office knowledge work, not the line. Shifty replaces the LMS for restaurant operators: phone-first, role-based, with Pop Quizzes and Announcements that fit pre-shift, not a sit-down classroom.

Our content lives in a dozen places already.

That's the first thing we fix. Our team consolidates your existing content into Shifty during implementation: PDFs, videos, decks, checklists. You review, you approve, and your team finally has one place to look.

How do I know what's actually working?

Pop Quiz pass rates, module completion, retention scores by role and location. You stop guessing whether the program is landing, and you can show leadership the number behind it.

What about updates? Things change weekly.

Update the module once, push it everywhere. Old versions are replaced, not stacked. Your team always trains from the current version, not whatever PDF they downloaded six months ago.

How long does it take to get up and running?

Our implementation team builds your library, paths, and quizzes into Shifty before launch. Most training leaders are live across all locations in two weeks.
More questions? Just ask on the call.
Ready to see Shifty in action?

Make your training program something the floor actually feels.

A 30-minute call with a real product person, not a closer. We'll walk through your current setup, show you how Shifty fits your locations, and answer questions about rollout, adoption, and results. Setup typically takes days, not months.

No pushy sales pitch
Setup guidance included
Built for restaurants