Multi-Unit Restaurants

Solutions · Multi-Unit Restaurants

Run every location like you'd run your best one.

When you go from one restaurant to five, what scales isn't your effort. It's your standards. Shifty gives multi-unit operators the visibility, consistency, and operational control to run every store like they're standing in it.

Trusted by leading restaurant operators

Pita Way

"We can't have 100–200 restaurants and everybody's doing tomatoes a different way. We need that consistency so we can deliver consistent experiences and products to our guests, so that every Pita Way has the same experience. That's what Shifty does for us, it creates consistency and training across the board."

Cindy
Pita Way

Do the math · multi-unit

Save one hire per location and Shifty has more than paid for itself.

Across a 20-store footprint, even a modest turnover drop returns six figures every year.

$5,684
avg. cost per turnover · per location

What changes

The three things multi-unit restaurants stop doing once they have Shifty.

You're flying blind between locations.
The Pain

You're flying blind between locations.

Friday at 9pm. Eastside is slammed, the new LTO drops tomorrow, and you still don't know which crews can actually build it, ring it, and talk to it without checking the printout.

With Shifty · One view. Every location.

See your whole operation in one place, before service starts.

LTO readiness, Pop Quiz results, checklist status, and retention rolled up across every store. No site visits. No group texts. No surprises before the doors open.

MS
Main Street Bar & Grill
All Locations
Dashboard
Metrics
Checklists
Training
Engagement
Leaderboard
Organization Overview
All
Month
Company Health
Training Completion
76%
+4.2% vs last month
Checklist Completion
91%
+1.8% vs last month
Employee Retention
88%
Top 20% in industry
Training by Role
Servers84%
Kitchen Staff62%
Management96%
Checklist Exceptions
Temp Checks
12
Line Restock
8
Closing Duties
4
Q3_Operations_Report.xlsx
1
Location
Training %
Checklists %
Retention
2
Main St #1
76%
91%
88%
3
Downtown
84%
98%
92%
4
Eastside
62%
72%
75%
5
Standards drift the further you are from the floor.
The Pain

Standards drift the further you are from the floor.

What's tight at your flagship is loose at store three and almost invisible at store five. You don't find out until a guest complains, or a manager quits.

With Shifty · Exception-driven attention.

See only what needs you.

Shifty surfaces what's slipping: a Pop Quiz nobody passed, an LTO Announcement the team didn't open, a New Hire Training that stalled on day two. Two minutes, the right intervention, and the rest of your night back.

71%

Checklist Completions

5
/ 7
84%

Item Completions

76
/ 91
Item
Total
Mar 5
Mar 4
Mar 3
Mar 1
Count safe & drawers
Number
6/7
$1,504
$1,496
$1,500
Lock exterior doors
Check Only
6/7
Arm security system
Check Only
6/7
Submit nightly deposit
Photo
5/7
Mar 5 9:45 AM
Mar 3 10:30 AM
Store patio furniture
Check Only
6/7
Inbox
Shifty logo

Shifty Alerts

Just now
Incomplete Checklist: PM Closing

The PM Closing Manager checklist at Main Street Bar & Grill was not completed by the 3:00 AM deadline. 2 items require attention.

View Checklist Details
Your best location's playbook never makes it to the others.
The Pain

Your best location's playbook never makes it to the others.

The Downtown crew runs a tight ship. Westside is a mess. The difference is real, and right now it's invisible to everyone above the floor.

With Shifty · Spread what's working.

Rank, compare, and lift every store toward your best one.

Side-by-side leaderboards across engagement, training, and Pop Quiz scores. Push the same LTO rollout, the same menu-change Announcement, the same training path to every store, then see who actually absorbed it.

Main Street Bar
7 Locations
Dashboard
Metrics
Training
Testing
Leaderboard
Users

Leaderboard

OverallEngagementTrainingTesting
Location
Engmt
Training
Testing
Total
Downtown
89%
76%
23%
63%
Main St #1
29%
47%
98%
58%
Eastside
78%
23%
56%
52%
Westside
44%
23%
87%
51%
Northside
34%
16%
65%
38%
Southside
41%
28%
42%
37%
Uptown
22%
19%
51%
31%

A day in the life

A Friday across your locations, with Shifty.

The shifts that matter most are the ones you can't be at: the Friday rush, the Saturday lunch, the LTO launch weekend. Here's what visibility looks like across the busiest day of the week.

10:30 AM
10:30 AM

Monday's new sandwich drops at every location. You push an Announcement with a 4-question Poll to every shift across all 8 stores. By noon, 71% have answered, and you know exactly which store hasn't opened it.

4:15 PM
4:15 PM

Pre-shift Pop Quiz on the weekend LTO build and allergen callouts. Westside scores 58%. You don't drive over. You reassign the Announcement to their pre-shift huddle and the GM gets pinged.

8:45 PM
8:45 PM

You walk into your top store mid-rush. A crew member on Day 3 of New Hire Training is building the LTO clean, calling allergens, and ringing it right, no manager hovering.

Product in practice

Consistency without you being everywhere.

New Hire Training runs the same way at every store, whether it's a sandwich shop, a fast casual concept, or a full-service dining room. When the menu shifts, an LTO launches, or a prep procedure changes, push an Announcement and a Pop Quiz, and watch comprehension roll in by location before the doors open.

  • Role-based training paths deployed identically across every location and concept
  • LTO, menu-change, and prep-update Announcements pushed company-wide, opened-rate tracked per store
  • Pop Quizzes and Polls for fast knowledge checks on already-trained staff
  • Progress that travels with the employee, across roles, shifts, locations, and concepts
Main Street Bar & Grill
Locations
All Locations
Downtown
Eastside
Westside
DowntownBy Role

Training Progress

View completion rates by position

Avg Completion
82%
Active Trainees
14
Servers
8 Employees
65%
Bartenders
4 Employees
92%
Kitchen Staff
6 Employees
45%
Hosts
2 Employees
100%
Servers • Downtown

Team Progress

Riley Smith
Needs Attention
25%
Alex Rivera
In Progress
38%
Jamie Chen
In Progress
63%
Jordan Lee
Completed
100%

Honest answers

What multi-unit restaurants ask us first.

We already have systems. Won't this just be another login?

If it doesn't replace something, it shouldn't exist. Most multi-unit operators consolidate three or four tools (training docs, checklist apps, group chats, spreadsheets) into Shifty. Fewer logins, more visibility.

My GMs already run their stores. I don't want to undermine them.

Shifty backs your strong GMs and exposes the gaps under your weak ones. The managers we hear from say visibility protects them. It's the first time someone above them sees how much they're actually carrying.

Rolling this out across 10 stores sounds painful.

Our implementation team builds your training library, checklists, and standards into Shifty before your team ever logs in. Most multi-unit operators are live across all locations within two weeks.

We have stores in different states with different rules.

Standards are global. Variants are local. Shifty lets you set the operating system across the company and the specifics (alcohol rules, local opening procedures) per location, without re-building the whole library each time.

How do I know it'll actually get used?

Adoption is the reason most of these tools fail. Shifty is built for the floor: phone-first, two-tap interactions, no training to use the training system. The operators we work with see >85% weekly active rates inside a month.
More questions? Just ask on the call.
Ready to see Shifty in action?

Let's run your locations like they're one operation.

A 30-minute call with a real product person, not a closer. We'll walk through your current setup, show you how Shifty fits your locations, and answer questions about rollout, adoption, and results. Setup typically takes days, not months.

No pushy sales pitch
Setup guidance included
Built for restaurants