Franchise Operators

Solutions · Franchise Operators

Brand standards franchisees actually want to use.

Franchise operations live or die on consistency you can't enforce store by store. Shifty gives franchisors the visibility to protect the brand, and gives franchisees a tool that makes their store easier to run, not harder.

Trusted by leading restaurant operators

Broken Yolk

"One big challenge was we had way too many platforms. We had one for scheduling, one for training, one for all of our internal documents. Shifty helped us consolidate all of that information into one platform, which has been incredible."

Brittany
Scale by 3

Do the math · franchise

Brand standards stick, and every retained employee is ~$5,684 you keep.

Roll out an LTO in 24 hours instead of 4–5 days. Train consistently across every franchisee. Stop bleeding hires.

$5,684
saved per turnover prevented

What changes

The three things franchise operators stop doing once they have Shifty.

Brand standards live in a binder.
The Pain

Brand standards live in a binder.

You published the playbook. The new LTO launches Monday. And you have no idea which franchisees actually trained their teams, until a mystery shopper tells you.

With Shifty · Standards, made operational.

Push the playbook. See who's running it.

LTOs, training paths, brand-mandated procedures, pushed to every franchised location at once. You see completion, comprehension, and adoption rates across the entire system.

MS
Main Street Bar & Grill
All Locations
Dashboard
Metrics
Checklists
Training
Engagement
Leaderboard
Organization Overview
All
Month
Company Health
Training Completion
76%
+4.2% vs last month
Checklist Completion
91%
+1.8% vs last month
Employee Retention
88%
Top 20% in industry
Training by Role
Servers84%
Kitchen Staff62%
Management96%
Checklist Exceptions
Temp Checks
12
Line Restock
8
Closing Duties
4
Q3_Operations_Report.xlsx
1
Location
Training %
Checklists %
Retention
2
Main St #1
76%
91%
88%
3
Downtown
84%
98%
92%
4
Eastside
62%
72%
75%
5
Enforcement burns the franchisee relationship.
The Pain

Enforcement burns the franchisee relationship.

Every email feels like compliance. Every audit feels like punishment. You're not building partners. You're chasing them.

With Shifty · Adoption through value.

A tool franchisees keep using on purpose.

Shifty saves franchisees time on training, onboarding, and daily ops. Brand visibility is the byproduct of a tool the franchisee actually wants, not another corporate mandate.

UsersAlex Rivera

Alex Rivera

AR
Alex Rivera
alex.rivera@mainstreet.com
Status
Trainer since Oct 18, 2023
Role
Server
Department
Servers, Bartender
Last Active
May 14 · 6:27 PM
Bio
I enjoy training cool people.
@alexrivera
Worked here since
Dec 2019 · Downtown
Training
Completed 4 / 8
A+ OrientationDay 1: FollowDay 2: Host/ExpoDay 3: Bar/FollowFood Safety
Completed Tests
152
Pass Rate
89%
ActivityTasks
Upcoming
Wine Service 101
Alex Rivera, Riley Smith
May 14
Scheduled
Responsible Alcohol Serv.
Alex Rivera, Jamie Chen
Apr 30
Scheduled
Day 3: Bar/Follow
Alex Rivera, Jamie Chen
Apr 28
In Progress
Activity
Failed a Wine Service 101 pop quizMay 14
Completed training Day 1: FollowMay 14
Passed Day 1: Follow flashcard testMay 14
Changed availabilityMay 7
Top franchisees and bottom franchisees look the same from corporate.
The Pain

Top franchisees and bottom franchisees look the same from corporate.

Some franchisees run textbook operations. Some are coasting. From the home office, you can't tell which is which until a guest complaint or an audit forces the conversation.

With Shifty · System-wide visibility.

Rank franchisees on the metrics that matter.

Side-by-side leaderboards across training, engagement, and Pop Quiz scores. Recognize your strongest operators publicly. Coach the ones falling behind with data, not accusations.

Main Street Bar
7 Locations
Dashboard
Metrics
Training
Testing
Leaderboard
Users

Leaderboard

OverallEngagementTrainingTesting
Location
Engmt
Training
Testing
Total
Downtown
89%
76%
23%
63%
Main St #1
29%
47%
98%
58%
Eastside
78%
23%
56%
52%
Westside
44%
23%
87%
51%
Northside
34%
16%
65%
38%
Southside
41%
28%
42%
37%
Uptown
22%
19%
51%
31%

A day in the life

An LTO launch week across the system, with Shifty.

Brand-level rollouts are where consistency gets tested. Here's what an LTO week looks like when the playbook ships with the product.

Monday
Monday

New LTO drops to all 60 franchised units. You push the Announcement, the training module, and the Pop Quiz in one motion. By end of day, you see 48 stores at over 80% completion.

Wednesday
Wednesday

Pre-shift Pop Quiz reveals 6 stores below 70% on LTO knowledge. Your field team gets the list automatically and reaches out to coach, not to scold.

Friday
Friday

Friday rush. The leaderboard shows your top 10 franchisees on LTO execution. You share it system-wide. The bottom 10 close the gap themselves by Monday, no email from corporate.

Product in practice

Standards franchisees adopt because it helps them.

Shifty is the rare brand-level tool franchisees keep using after the rollout is over. Corporate gets visibility and consistency; franchisees get less chaos in their own operation. Both sides win, which is the only way adoption actually sticks.

  • Brand-level training and LTO content pushed system-wide in one motion
  • Per-franchisee visibility on training, engagement, and Pop Quiz scores
  • Adoption driven by value, not policy. Franchisees keep it on every phone
  • Field teams get exception-based outreach, not blanket compliance emails
MS
Main Street Bar & Grill
All Locations
Dashboard
Metrics
Checklists
Training
Engagement
Leaderboard
Organization Overview
All
Month
Company Health
Training Completion
76%
+4.2% vs last month
Checklist Completion
91%
+1.8% vs last month
Employee Retention
88%
Top 20% in industry
Training by Role
Servers84%
Kitchen Staff62%
Management96%
Checklist Exceptions
Temp Checks
12
Line Restock
8
Closing Duties
4
Q3_Operations_Report.xlsx
1
Location
Training %
Checklists %
Retention
2
Main St #1
76%
91%
88%
3
Downtown
84%
98%
92%
4
Eastside
62%
72%
75%
5

Honest answers

What franchise operators ask us first.

We can't force franchisees to use our tools.

You don't have to. Shifty wins because it makes the franchisee's day easier: faster onboarding, fewer questions, less chaos. We've seen >85% weekly active rates in franchised systems without corporate enforcement.

Different franchisees run different concepts/menus.

Shifty supports brand-level global standards with franchisee-level local variants. Push your brand playbook everywhere, let each operator layer in their specifics, without rebuilding the library.

We've tried corporate-mandated apps before. They die in 90 days.

They die when they're built for corporate, not for the floor. Shifty is phone-first, two taps to anything, with no training to use the training. The operators stay because the tool earns its place.

Will this create liability around what corporate can see?

Visibility is configurable. Corporate sees brand-mandated content and rollups; franchisees control their local content and team data. Lines are clear and audit-friendly.

How do we roll this out to a 60-store system?

Our implementation team builds your brand library, training paths, and rollout playbook into Shifty before launch. Most franchise systems are live across all units in three weeks.
More questions? Just ask on the call.
Ready to see Shifty in action?

Build a system your franchisees actually defend.

A 30-minute call with a real product person, not a closer. We'll walk through your current setup, show you how Shifty fits your locations, and answer questions about rollout, adoption, and results. Setup typically takes days, not months.

No pushy sales pitch
Setup guidance included
Built for restaurants