General Managers

Solutions · General Managers

Run your floor, not your inbox.

You didn't take this job to chase down checklists, retype the prep list, or text the same answer to three different shifts. Shifty gives GMs back the hours they're losing to the busywork that doesn't actually run the restaurant.

Trusted by leading restaurant operators

Zaza's on Main

"I've finally got the manager opening list set to complete by 11. The door should be open, humming, and pizza coming out of the oven by 11 — and now there are actually checks and balances so I know whether it happened. There was never any way to know that before."

Charleen
Zaza's on Main

Do the math · GMs

Hours back on the floor, and one less hire to chase every quarter.

Cutting just one rehire a quarter is ~$22K back in your store's P&L, before counting the time you save.

8 hrs
saved per week by managers · Pita Way

What changes

The three things general managers stop doing once they have Shifty.

You're the bottleneck for every question.
The Pain

You're the bottleneck for every question.

Pre-shift and your phone is already pinging. Where's the new prep sheet, what's 86'd, did the new hire finish onboarding? You're the help desk before you're the manager.

With Shifty · Answers without you.

Your team finds it themselves.

Menu, prep, allergens, LTOs, opening and closing flows: searchable, on every phone, kept up to date by you once. Your team stops asking. You stop repeating yourself.

9:41
Main St Bar & GrillItems
JD
Search items...
Truffle Fries

Truffle Fries

Shoestring fries, white truffle oil, parmesan.

Truffle Mac & Cheese

Truffle Mac & Cheese

Five cheese blend, black truffle, breadcrumbs.

Margherita Pizza

Margherita Pizza

San Marzano tomato, fresh mozzarella, basil.

Classic Burger

Classic Burger

Beef patty, cheddar, lettuce, tomato, house sauce.

Home
Items
Flashcards
More
9:41
Main St Bar & GrillResources
JD
Search resources...

Opening SOP

PDF · Updated 2 days ago

Floor Plan

Image · Section A–F

Pre-Shift Briefing

Resource Builder · Updated today

Wine List

PDF · Spring 2026

Walk-in Temps

Sheet · Daily

Service Standards

Resource Builder · Updated 1 wk ago

Home
Items
Flashcards
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Onboarding lives in your head.
The Pain

Onboarding lives in your head.

A new hire starts Thursday. You're on the line. So you hope the shift lead remembers the right order of stations, and that the trainee remembers half of what they're told.

With Shifty · Onboarding that runs itself.

Day 1 to Day 5, structured.

Every new hire walks a path, by role, by day, with knowledge checks built in. You see where they are without standing over them. Shift leads pick up where you left off without re-explaining the whole program.

Main Street Bar & Grill
Locations
All Locations
Downtown
Eastside
Westside
DowntownBy Role

Training Progress

View completion rates by position

Avg Completion
82%
Active Trainees
14
Servers
8 Employees
65%
Bartenders
4 Employees
92%
Kitchen Staff
6 Employees
45%
Hosts
2 Employees
100%
Servers • Downtown

Team Progress

Riley Smith
Needs Attention
25%
Alex Rivera
In Progress
38%
Jamie Chen
In Progress
63%
Jordan Lee
Completed
100%
You only find out what went wrong after it went wrong.
The Pain

You only find out what went wrong after it went wrong.

Saturday close. A guest complaint, a missed prep, a closer who didn't sign off. By Monday you're piecing it together from texts and memory.

With Shifty · No surprises during service.

See it before service, not after.

Checklists, training gaps, Pop Quiz scores, and shift readiness: all surfaced before the doors open. You walk in already knowing what needs attention.

71%

Checklist Completions

5
/ 7
84%

Item Completions

76
/ 91
Item
Total
Mar 5
Mar 4
Mar 3
Mar 1
Count safe & drawers
Number
6/7
$1,504
$1,496
$1,500
Lock exterior doors
Check Only
6/7
Arm security system
Check Only
6/7
Submit nightly deposit
Photo
5/7
Mar 5 9:45 AM
Mar 3 10:30 AM
Store patio furniture
Check Only
6/7
Inbox
Shifty logo

Shifty Alerts

Just now
Incomplete Checklist: PM Closing

The PM Closing Manager checklist at Main Street Bar & Grill was not completed by the 3:00 AM deadline. 2 items require attention.

View Checklist Details

A day in the life

A Saturday on the floor, with Shifty.

Your busiest shift is the one where you can least afford to be a help desk. Here's what a clean Saturday looks like when the answers are already where your team can find them.

9:30 AM
9:30 AM

You arrive. Last night's close is signed off, two prep items got flagged, and the new hire is already 40% through Day 3 of training. You touch a phone for two minutes, not twenty.

2:00 PM
2:00 PM

A new menu item drops Monday. You send an Announcement with a 3-question Pop Quiz. Nobody asks you about it the rest of the day. They just answer it between tables.

10:15 PM
10:15 PM

You leave on time. The closing checklist is being walked by the shift lead, signed off step by step on a phone. No texts to send. No questions left waiting for tomorrow.

Product in practice

The shift runs without you in the middle of it.

The job of a great GM isn't answering questions. It's setting the bar. Shifty puts the answers on every phone, tracks who's keeping up, and surfaces only the moments that actually need you.

  • Searchable menu, prep, and allergen library, kept current in one place
  • Onboarding paths that walk a new hire through day one to day five, hands-off
  • Pop Quizzes and Polls to confirm the message landed, not just got sent
  • Pre-shift visibility so you know what to look at before you look at it
UsersAlex Rivera

Alex Rivera

AR
Alex Rivera
alex.rivera@mainstreet.com
Status
Trainer since Oct 18, 2023
Role
Server
Department
Servers, Bartender
Last Active
May 14 · 6:27 PM
Bio
I enjoy training cool people.
@alexrivera
Worked here since
Dec 2019 · Downtown
Training
Completed 4 / 8
A+ OrientationDay 1: FollowDay 2: Host/ExpoDay 3: Bar/FollowFood Safety
Completed Tests
152
Pass Rate
89%
ActivityTasks
Upcoming
Wine Service 101
Alex Rivera, Riley Smith
May 14
Scheduled
Responsible Alcohol Serv.
Alex Rivera, Jamie Chen
Apr 30
Scheduled
Day 3: Bar/Follow
Alex Rivera, Jamie Chen
Apr 28
In Progress
Activity
Failed a Wine Service 101 pop quizMay 14
Completed training Day 1: FollowMay 14
Passed Day 1: Follow flashcard testMay 14
Changed availabilityMay 7

Honest answers

What general managers ask us first.

My team won't actually open another app.

Shifty is built for the floor: phone-first, two taps to find anything, zero training to use. GMs we work with see >85% weekly active rates within a month, because the app saves their team time, not adds to it.

I'm already drowning. I don't have time to set this up.

Our implementation team builds your library, your onboarding paths, and your checklists into Shifty before your team logs in. You review, you tweak, and you go live. Most GMs are running their floor on Shifty inside two weeks.

What about the stuff that changes every week?

That's exactly what Announcements and Pop Quizzes are for. New menu item, 86 list, prep change: push it once, see who opened it, confirm understanding with a 3-question check. Done before pre-shift.

Won't this make corporate micromanage me?

The GMs we hear from say the opposite. Visibility protects you. It's the first time someone above you sees the actual lift you're carrying. The data backs your decisions, not your supervisor's hunches.

What if I leave or change roles?

Your library, your paths, your checklists: they stay with the restaurant, not with you. Onboarding the next GM becomes the easiest part of the transition, not the hardest.
More questions? Just ask on the call.
Ready to see Shifty in action?

Get your floor back. Let your phone go quiet.

A 30-minute call with a real product person, not a closer. We'll walk through your current setup, show you how Shifty fits your locations, and answer questions about rollout, adoption, and results. Setup typically takes days, not months.

No pushy sales pitch
Setup guidance included
Built for restaurants