Training & Onboarding

Training & Onboarding

Your best trainer can't be everywhere.

Shifty turns your onboarding process into role-based training paths, shadow-shift checklists, and quick knowledge checks, built for the floor, not a classroom.

Main Store
Downtown Location

Training Paths

In Progress (4)
Completed
KW
Kristin Watson
Follow One
Progress37%
WC
Wade Cooper
Bar Prep
Progress10%
JS
Jane Smith
Opening Shift
Progress85%
Main Street Bar & Grill
Checklist
Training in session
Follow One
Kristin Watson
3 / 5
Menu dynamics
Learn the Steps of Service
Order taking basics
Timing orders in POS
Table maintenance
Implementation Service

Too busy to build it yourself?

Hand us your menus, training manuals, and operation guides. We'll build your entire system so your team can just log in and go.

When training lives in one person's head, every new hire gets a different version.

Your best people train their way and not your way

New hires hit the floor before they're ready

Managers spend half their time babysitting the process

Standards drift with each new hire or new location opening.

Background

Shifty doesn't replace your trainers. It makes your system trainable.

You've built good habits and a real culture. The problem isn't your trainers, it's that there's no consistent way to deliver what they know. Shifty captures your process, makes it mobile, and ensures it's repeatable so every new hire gets the same strong start.

Built for the floor

Features designed specifically for the pace and realities of restaurant operations.

Role-based training paths built around your actual positions

Get new hires productive faster so each location spends less time retraining and more time running at full capacity.

Training Paths

Create and manage training workflows

Create Path
New Server Onboarding
Complete onboarding sequence for front-of-house servers
DowntownEastside8 steps
Active2 days ago
Kitchen Safety Certification
Required safety training for all kitchen staff
All Locations5 steps
Active1 week ago
Manager Training Path
Leadership and operational training for shift managers
All Locations12 steps
Active3 weeks ago

Shadow-shift checklists so every training has a clear structure

Reduce manager time spent supervising training while ensuring every shift delivers the same standard.

9:41
Main Street Bar & Grill
Evaluation
User avatar
Evaluating Kristin Watson

Follow One

Trainee: Kristin Watson

3 / 8
Menu dynamics
Learn the Steps of Service
Order taking basics
Timing orders in POS
POS checklist
Table maintenance
Wine service
Home
Items
Checklist
Training
9:41
Main Street Bar & Grill
Checklist
User avatar
Training in session

Follow One

Kristin Watson

3 / 8
Menu dynamics
Learn the Steps of Service
Order taking basics
Timing orders in POS
POS checklist
Table maintenance
Wine service
Home
Items
Checklist
Training
Trainer View
Trainee View

Flashcards and Pop Quiz knowledge checks to make learning stick

Cut down on costly mistakes, rework, and inconsistent execution by making sure knowledge actually sticks before it hits the floor.

9:41
Main Street Bar & Grill
Training
User avatar

All Flashcards

2 / 8
A
GREET A NEW GUEST
B
WITHIN 2 MINUTES
Home
Items
Training
More
9:41
Main Street Bar & Grill
Training
User avatar
WINE SERVICETRAINING

Wine Service 101

Who receives the initial tasting sample?

The guest who ordered it
The oldest guest
Women first
The host
Home
Items
Training
More

Progress tracking so managers know exactly where each person stands

Save hours of follow-up and guesswork by giving managers instant visibility into who's ready and who needs support.

OverviewLibrary

Training Paths Overview

Track progress and manage assignments

Needs Attention
2
In Progress
4
Needs Attention (2)
Riley Smith
Servers • Eastside
25%
In Progress (4)
Alex Rivera
Servers • Downtown
38%
Jamie Chen
Servers • Downtown
63%

Training Progress

New Server Onboarding
Alex Rivera
38%
Step 1 Resource
Employee Handbook
Step 2 Checklist
Service Standards
Step 3 Quiz
Food Safety Quiz
View Progress
Step 4 Flashcards
Menu Items Review

Completion records and testing results visible in one place

Eliminate manual tracking and reporting so you can scale training across locations without adding operational overhead.

Testing Overview

All-time completion history

Export
Completion Rate
94%
Tests Passed
856
Avg Score
89%
SJ
Sarah Jenkins
Menu Knowledge
MW
Marcus Wright
Safety Standards
ER
Elena Rodriguez
POS Basics
DK
David Kim
Opening Checklist
View All Records
Quote Background

You'll Be In Good Company

1,000+ locations trust Shifty to run a more consistent shift.

Here's what operators say after putting it on their floors.

"I set up the training for the kids who are going to onboard our new employee. I sat with them for not even 10 minutes and explained everything, and they feel so relieved that there's a real plan and structure for them to follow."

Charleen
Zaza's on Main
Zaza's on Main

"Papers get lost here and there, but with Shifty you don't need to worry about that. You go to the app and educate yourself right there. That's how we use Shifty for new hires, and our staff who've been with us a long time rely on Shifty daily."

Simon
Bigalora
Bigalora

"It's so much easier teaching this than papers and binders. Our team is very digital — I love being able to give people tools both ways so they can understand it. And I love the flashcard piece, the quiz after every shift, scanning the menu and building cards so everything is readily at their fingertips."

Kwini Reed
Poppy + Rose / Poppy + Seed
Poppy + Rose / Poppy + Seed

We've Been There

We know what's running through your head because we've been there too. Hopefully these answers can help give you the confidence you're looking for.

Already have a training process?

Most restaurants have something. Binders. A trainer who's been there forever. A shared drive nobody actually uses. Shifty doesn't tear that down, it gives your process a backbone. One place, every location, every trainer, every shift.

Our trainers know what they're doing.

We don't doubt it. The problem isn't trainer quality. It's trainer dependency. When great trainers leave, retire, or get promoted, your system leaves with them. Shifty captures what they know so the institution keeps it.

We can't afford the time to set this up right now.

Implementation is included with every Shifty plan and our team does the build. Most operators are live in under two weeks. The question isn't whether you have time to set it up, it's whether you can afford another month of inconsistent onboarding.

Our team is too small to invest in training tech.

Shifty starts at $79/month per location. Replacing one team member costs $5,684. One consistent hire who sticks pays for years of Shifty. The math works at any size.

We tried software before and it didn't stick.

Most training tools are built for HR teams, not floor managers. Shifty was built for the way restaurants actually work: mobile-first, role-specific, and fast to navigate during a real shift. If it doesn't fit your operation, we'll tell you on the call.

Will my employees actually use an app?

Your employees are already on their phones. Shifty meets them there. Adoption is consistently higher than operators expect because the content is relevant, short, and directly connected to their job, not a corporate compliance module.
Ready to see Shifty in action?

Ready to train smarter and not harder?

A 30-minute call with a real product person, not a closer. We'll walk through your current setup, show you how Shifty fits your locations, and answer questions about rollout, adoption, and results. Setup typically takes days, not months.

No pushy sales pitch
Setup guidance included
Built for restaurants