Quick Service Restaurants

Solutions · Quick Service Restaurants

Shift-ready in two days, not two weeks.

Shifty gets QSR teams trained and contributing faster: mobile-first onboarding paths, menu knowledge, and shift checklists built for the pace of quick service.

Trusted by leading restaurant operators

"It's that step-by-step training the manager sees as the trainee goes through it — checking off the list, viewing resources, completing each step. It's not just 'here's your checklist, go home and pretend you did it.' That two-way interaction is a gamechanger."

Zach
Thai Chili 2Go

Do the math · QSR

QSR turnover is brutal. Shifty turns even a 20% drop into serious margin.

At ~$5,684 per replaced employee, a 20-store QSR brand recovers ~$100K+ a year from a modest turnover dip.

20%+
typical turnover reduction

What changes

The three things quick service restaurants stop doing once they have Shifty.

Two weeks to shift-ready is two weeks you don't have.
The Pain

Two weeks to shift-ready is two weeks you don't have.

By the time the new hire is dialed in, half the cohort has already quit. You're running short, paying overtime, and starting the cycle again on Monday.

With Shifty · Onboarding built for QSR pace.

Day-one ready, on their phone, before they clock in.

Short, role-specific paths your team completes before the first real shift. Menu knowledge with allergen tags, food-safety standards, and speed-of-service expectations, sized for a 20-minute pre-shift window.

Crave Shack
Stores
All Stores
Store #04 · Downtown
Store #07 · Eastside
Store #12 · Westside
Store #04By Role

Training Progress

Status by position

Avg Completion
78%
New Hires · 2wks
11
Front Counter
9 Crew
62%
Drive-Thru
6 Crew
88%
Line Cooks
7 Crew
42%
Shift Leads
3 Crew
100%
Front Counter • Store #04

Crew Progress

Riley Smith
Day 1 · POS basics
25%
Alex Rivera
Day 2 · Allergen tags
38%
Jamie Chen
Day 3 · Speed of service
63%
Jordan Lee
Complete
100%
Every shift hits the bar a little differently.
The Pain

Every shift hits the bar a little differently.

Open at 6, lunch rush by 11, close by 11pm, and somewhere in there standards slip. You only find out when a drive-thru time runs long or a guest complaint lands on Monday.

With Shifty · Shift consistency, every location.

Same checklist. Same standard. Every open, every close.

Time-based opening and closing checklists with photo proof and timestamps. Managers see it actually happened, not just that someone said it did.

71%

Shift Checklists

5
/ 7
84%

Item Completions

76
/ 91
Item
Total
Mar 5
Mar 4
Mar 3
Mar 1
Count safe & drawers
Number
6/7
$1,504
$1,496
$1,500
Sanitize line stations
Check Only
6/7
Set fryer temps & log
Check Only
6/7
Walk-in temp photo log
Photo
5/7
Mar 5 9:45 AM
Mar 3 10:30 AM
Lock drive-thru window
Check Only
6/7
Inbox
Shifty logo

Shifty Alerts

Just now
Incomplete Checklist: Close-out

The Close-out Shift Lead checklist at Crave Shack · Store #04 was not completed by the 11:30 PM deadline. 2 items require attention.

View Checklist Details
The cost of turnover is multiplying on you.
The Pain

The cost of turnover is multiplying on you.

Restaurant turnover runs at 75%. At $5,684 per replacement, every week of slow onboarding is a line item, and it's only getting bigger.

With Shifty · Make the math work for you.

Cut training time. Cut the cost of churn.

Speed onboarding to days, not weeks. Reinforce knowledge with Pop Quizzes between shifts. Every hour shaved off the training cycle is profit you keep instead of repaying every two months.

CS
Crave Shack
All Stores
Dashboard
Metrics
Checklists
Training
Engagement
Network Overview
All Stores
This Month
Network Health
Training Completion
81%
+6.4% vs last month
Shift Checklist Completion
93%
+2.1% vs last month
90-Day Retention
64%
Above QSR avg (41%)
Training by Role
Front Counter86%
Line Cooks58%
Shift Leads97%
Checklist Exceptions
Fryer Temp Logs
14
Line Restock
9
Drive-Thru Close
3
Q3_Store_Performance.xlsx
1
Store
Completion %
Checklists %
Retention
2
#04 Downtown
88%
96%
71%
3
#07 Eastside
81%
93%
64%
4
#12 Westside
59%
74%
48%
5

A day in the life

A QSR week, with Shifty.

In quick service, the math is unforgiving. Here's what a week looks like when onboarding, checklists, and reinforcement run on the same platform.

Monday
Monday

Two new hires start. They've already completed the cashier path on their phones over the weekend: allergen tags, drive-thru flow, and speed-of-service standards. Their first shift is shadow, not orientation.

Wednesday
Wednesday

Pre-shift Pop Quiz on the new LTO. The team takes it between tickets. Two crew members score under 70%, so the GM reassigns them the module before they hit the line.

Friday
Friday

Friday close. The closing checklist gets completed, signed, and photo-verified on a phone. The opening crew arrives Saturday to a clean store. No handoff text chain. No morning surprises.

Product in practice

Built for the pace of the drive-thru.

QSR doesn't have time for sit-down training and binders. Shifty puts the path, the checklist, and the knowledge check in 20-minute increments, the way the floor actually runs.

  • Phone-first onboarding paths short enough to fit a pre-shift window
  • Time-based open/close checklists with photo proof and timestamps
  • Pop Quizzes and flashcards for menu, allergens, and LTO reinforcement
  • Scheduling, swaps, and availability built for high-turnover staffing
Crave Shack
Stores
All Stores
Store #04 · Downtown
Store #07 · Eastside
Store #12 · Westside
Store #04By Role

Training Progress

Status by position

Avg Completion
78%
New Hires · 2wks
11
Front Counter
9 Crew
62%
Drive-Thru
6 Crew
88%
Line Cooks
7 Crew
42%
Shift Leads
3 Crew
100%
Front Counter • Store #04

Crew Progress

Riley Smith
Day 1 · POS basics
25%
Alex Rivera
Day 2 · Allergen tags
38%
Jamie Chen
Day 3 · Speed of service
63%
Jordan Lee
Complete
100%

Honest answers

What quick service restaurants ask us first.

Our training is simple. We don't need a full platform for this.

The simpler the role looks, the easier it is to assume training takes care of itself. But food safety, allergen accuracy, and speed-of-service standards are non-trivial, and the gap between 'trained' and 'ready' shows up in drive-thru times and guest satisfaction scores.

We turn over staff so fast it's not worth investing in training.

High turnover makes structured training more important, not less. Every week without a system, you're paying the cost of inconsistency: slower service, more errors, more manager time. Shifty speeds up the cycle so the constant churn costs less.

Our team members don't all have smartphones.

Many do, and those who don't can access Shifty on any shared device. We'll walk you through the access options on the call to find the setup that works for your operation.

We already have training materials from our franchisor.

Shifty works alongside corporate training requirements, not instead of them. Most QSR operators use Shifty to localize and reinforce corporate content, delivered in a format their team actually opens.

My managers don't have time to manage a training platform.

That's the point. Shifty reduces the manager time required for training. New hires complete structured paths on their own, and managers see progress without chasing it. The time investment goes down, not up.

We're seasonal and our headcount swings a lot through the year.

Shifty's per-location pricing scales with how you operate. We'll build a rollout that matches your staffing patterns, including how to handle seasonal ramp-ups without rebuilding your training process from scratch.
More questions? Just ask on the call.
Ready to see Shifty in action?

Get your next new hire shift-ready before their second shift.

A 30-minute call with a real product person, not a closer. We'll walk through your current setup, show you how Shifty fits your locations, and answer questions about rollout, adoption, and results. Setup typically takes days, not months.

No pushy sales pitch
Setup guidance included
Built for restaurants